first_imgThis week’s guruHR disgraces itself when cameras rollHR was on the box last week, and it got a bit messy. Susannah, head of HR atHoliday Autos, was first up in a documentary about an ailing call centre. Whilethe CEO ran amok on the shopfloor in a desperate attempt to improve sales,Susannah’s strategic role was to clear up the personal belongings of the peoplewho resigned as a result. Next up was Jill, an HR officer, on the Graham Norton show. Mike Myers wasthe special guest star and the audience made Austin Powers spy gadgets in anattempt to win a holiday in Florida. Guru was hoping for an ingenious psychometric test to root out doubleagents, or a clever ejector seat to remove tribunal-seeking staff. Instead,Jill offered up a rather poorly constructed penis detector. Just answer Guruone question Jill: why? Can all disciples please start bathing the profession in glory when on TV?Otherwise Guru is going to make you all watch video footage of his 1989performance on University Challenge when he single-handedly completed a”starter for ten” on cod…Police burned out by world cup stressOfficers from the police and the fire brigade often have to work closelytogether in cases such as traffic accidents and arson, so it is vital there iseffective co-ordination between the services. However, Guru suspects this special relationship might have come understrain to a degree in Hampshire during the World Cup when county firefightersresponded to a fire alarm at Lyndhurst police station. Two fire engines sped to the scene only to find police officers glued to thestation TV engrossed in the England Brazil game. It transpired that such hadbeen the big game tension the bobbies had allowed the toast for their half-timesnacks to burn. Driving home politeness proceduresIt is obviously vital for successfulservice industries to foster good customer relationships, so Guru was delightedto learn about the Reading bus company that provided its drivers withpoliteness manuals to ensure the highest standards of behaviour were maintained.However, it appears there is a need for some additionaltraining after a rather unfortunate incident when a bus driver lost his rag.The irate driver hurled his staff politeness manual at a woman who criticisedhim for admonishing an elderly passenger whose shopping trolley blocked theaisle – an approach unlikely to have been highlighted by the guide.Guru is surprised the driver did not get his revenge in themanner of most bus drivers by stopping and starting the vehicle so violentlythat any elderly passengers who might have inadvertently annoyed them arescattered down the aisles like skittles. Cure for illness in the bottom ofravioli packet An Italian factory has put all its employees on a special dietto boost their health and performance.Proel, an electronics firm based in Teramo, has asked its staffto eat meals containing plenty of vegetables and pasta rather than greasy foodfor a month – at work and at home.The menu has been specially created by the city’s hospitaldietician, Dr Gilda D’Angelo.Chief operating officer Fabrizio Sorbi believes it is the dutyof a modern factory to correct employees’ poor eating habits.He is optimistic the new diet will improve productivity andreduce absenteeism.”From breakfast to dinner, the diet will help them feelbetter and eventually help them to work better,” he said. GuruOn 16 Jul 2002 in Personnel Today Previous Article Next Article Comments are closed. Related posts:No related photos.last_img read more

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